Asterisk Support
ASAP provides Asterisk Support which can be a simple installation and configuration or complex deployments. Asterisk can be used as a development platform or bundled with FreePBX® as the user interface.
Support Issues
Here is the list with common support issues:
SIP Configuration
Extension Configuration
Ring Group and Queue Setup
Auto Attendent Configuration (aka IVR)
SIP Provider
One-way Audio
Setting up Extension via the End Point Manger
Setting up Network Time Server (aka NTP Server)
FPBX or Linux password reset
Supported Distributions
ASAP supports all distributions of Asterisk, but here is a list of the most common distributions and when we recommend using them:
| Distribution | When to Use |
| TrixBox Community Edition (CE) | It is not recommended to use it. Major security issues and new development is not being done. We recommend migrating to another distribution. |
| FreePBX® Distribution | It is great for simple to complex implementations in an office with no more than 300 extensions |
| Elastix Distribution | We recommend it for call centers or for companies that need to track charges for billing purposes. A2Billing is embedded in this distribution. |
| PBX in a Flash Distribution | It is great for simple to complex implementations in an office with no more than 300 extensions. |
| AsteriskNow | If you plan to use Digium Phones or if you have existing Digium Phones |
If you need help for implementation or planning out a deployment, please contact us and we will help you make your deployment successful!
Do you want to learn more? You can reach us at sales@asap.bg or phone: +359 2 903 21 20.