SAP Basis Administration
ASAP offers the full range of SAP basis services - system installation and upgrade, Go-Live support and “run & build” support as a managed service. Our experienced SAP-Basis specialists cover the traditional SAP products and the latest SAP technologies stack like S/4HANA.
SAP BASIS Services
We have a huge experience in setting up and running on-premises and Cloud based solutions. SAP-Basis services are the perfect addition to our business process-oriented support services.

SAP Basis Consulting

Installation & Configuration

Archiving

Upgrades, Updates & Migration

Administration

System integration

Monitoring

Cloud

Performance Analysis & Performance Tuning
Service offerings
We offer the following services to our customers:
Monitoring & alerting
Database Monitoring
-
Availability
-
Performance
-
Utilization
-
Error log

SAP Basis Monitoring
-
Availability and work process status
-
Short Dumps and jobs
-
Syslog & spool
-
Memory Usage
-
Updates

Support services
-
SLA based support
-
7x24x365 support with global delivery capability
-
Service Desk - 1st, 2nd, and 3rd level support
-
ITIL and CMMi based support
-
Escalation management
-
Ticketing system (Jira)
-
Regular review of Service Management and quality assessment
Service & maintenance
-
Support and backfill for internal IT
-
Recommendation Management
-
Implementation of recommendations and performance Management
-
Database and SAP Upgrade (EHP and other patches)
-
Installation and configuration of new functionality
-
System- and client copies
-
IT-architecture consulting
Do you want to learn more? You can reach us at sales@asap.bg or phone: +359 2 903 21 20.