Check Point Services

As a leader in the provision of Check Point solutions, ASAP has developed know-how about advanced support services. Therefore, ASAP Support for Check Point provides best-in-class software and hardware support.

PREMIUM SUPPORT SERVICE FOR CHECK POINT

With ASAP Support for Check Point, you will get a flexible design, multiple service levels, a proactive approach, and fast response times tailored to your business needs.

Why ASAP Premium Support for Check Point?

Benefits

SERVICE DESCRIPTION

Our Check Point support services covers all aspects of the support cycle.
ASAP’s phone support is delivered by experienced engineers, trained to the highest standards.

Choose between support on an 8x5 or 24x7x365 basis

Call ownership by ASAP’s technical specialist

Fast response and escalation times

Call prioritisation

Dedicated telephone number

Unlimited support service requests

Differ Service Levels provide the flexibility to choose a level that suits you best:

  • Same Day hardware replacement

  • Next Business Day hardware replacement with onsite technical specialist

  • 24x7 Hardware replacement with onsite technical specialist

The Onsite option ensures that a qualified specialist arrives at your site to perform the hardware replacement. Support Services are a key component of the ASAP Strategy and of the value add delivered to channel partners. They complete ASAP’s end-to end approach of combining technical solution provision with quality services to help partners manage and maintain their client estates.

ASAP has invested a lot of resources to be able to offer today’s range of support services, utilizing exceptionally high-level resources and a knowledge that spans over 10 years of experience.